Course Brief

The SkillsFuture for Digital Workplace (SFDW 2.0 Generic) programme is meticulously designed for Professional, Managerial, and Executive (PME) adults, aiming to enhance their digital proficiency in the modern workplace. Its primary objective is to equip participants with crucial digital skills required to navigate the evolving professional landscape and meet the increasing demand for advanced digital technologies and competencies.

Graduates will be well-prepared for roles in digital transformation, strategic innovation, intelligent apps for workflow automation, data analytics, and advanced digital marketing. Career prospects include positions such as Digital Transformation Specialist, Data Analyst, Conversational Marketing Strategist, and Intelligent Application Developer. This programme readies learners for pivotal roles in technology-driven environments, where they will drive digital advancements, lead transformation projects, and implement innovative solutions.

The "SkillsFuture Digital Workplace" course offers an in-depth exploration of four essential areas. The Digital Transformation masterCLaaS provides a comprehensive understanding of digital transformation and its role in modern enterprises, focusing on developing effective digitalisation strategies and capabilities. Participants will engage with a detailed case study and practical exercises aimed at crafting and implementing innovative digitalisation plans. The Digital Learning and Development masterCLaaS introduces key digital technologies like AI, IoT, and cloud computing, and examines their impact on business and education. It covers techniques for assessing and addressing digital skill gaps and creating adaptive learning pathways. The Conversational Marketing masterCLaaS centres on designing seamless omni-channel sales journeys and integrating conversational marketing into the sales process, illustrated through the eduCLaaS case study. The Intelligent Application masterCLaaS explores process automation, data analytics, and generative AI, offering insights into these technologies and their business applications. It concludes with a case study on intelligent applications, summarising practical outcomes and key takeaways, and a summative assessment to consolidate learning. 

The SkillsFuture for Digital Workplace (SFDW 2.0 Generic) programme is a transformative journey, empowering participants to not only adapt to but excel in the digital age, equipping them with the skills and knowledge necessary to thrive in an increasingly complex digital environment.

Course Knowledge, Skills & Ability Summary

At the end of the course, you will be able to acquire the following:

Knowledge

  • Identify digital transformation strategies that modern enterprises use to achieve competitive advantage.
  • Explain how AI, IoT, and cloud computing impact business operations and outcomes.
  • Analyse omni-channel sales techniques and their effectiveness in conversational marketing strategies.
  • Describe applications of process automation, data analytics, and generative AI in business contexts.
  • Plan digital transformation and marketing strategies based on successful case studies and best practices.

Skills

  • Develop digitalisation plans tailored for new ventures to drive growth and innovation.
  • Create adaptive learning pathways that align with organisational needs and employee development.
  • Design comprehensive omni-channel sales strategies to enhance customer engagement and conversions.
  • Apply process automation and data analytics tools to streamline business operations and decision-making.
  • Integrate generative AI into business applications to execute effective digital transformation and marketing strategies.

Ability

Lead digital transformation, develop strategic initiatives, and implement advanced technologies effectively.

Blended Learning Journey

(18.5 Hours)

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E-Learning

4 Hours

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Flipped Class

14 Hours

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Summative Assessment

0.5 Hours

Module Summary

SkillsFuture Digital Workplace 2.0 (SFDW 2.0) - Generic (Synchronous and Asynchronous E-learning)

Module Brief

The "SkillsFuture for Digital Workplace" Programme equips learners with the essential knowledge, skills, and abilities needed to excel in the digital age. Participants will identify and plan effective digital transformation strategies for modern enterprises, understanding the impact of AI, IoT, and cloud computing on business. They will analyze techniques for omni-channel sales and conversational marketing, describe the applications of process automation, data analytics, and generative AI, and develop actionable plans based on best practices. Skills gained include developing digitalization plans, creating adaptive learning pathways, designing omni-channel sales strategies, applying automation and analytics tools, and integrating generative AI into business applications. Ultimately, learners will be able to lead digital transformation initiatives and implement advanced technologies to drive organizational success.

Other Information
  • SSG Module Reference No: TGS-2023036066
  • Module Validity Date: 2024-06-30

Target Audience & Prerequisite

Target Audience

Prerequisite

  • Minimum Age: Minimum 21 years.
  • English Proficiency: Minimum IELTS 5.5 or its equivalent.
  • Academic Qualification: Minimum one credit in N Level or its equivalent.
  • Experience: Not Mandatory.

Graduation Requirements

Certificates

Academic Qualification

  • No Academic Qualification for this course

Statement of Attainment

  • SkillsFuture Digital Workplace 2.0 (SFDW 2.0) - Generic (Synchronous and Asynchronous E-learning)

    ICT-BIN-2104-1.1: Data Analytics

Industry Skills Certificate

  • No Industry Skills Certificate for this course

Other Information

Course Reference

  • SSG Course Reference No: TGS-2023036066

  • Course Validity Date: 2024-06-30

  • Course Developer : Lithan Academy

Pricing & Funding