Course Brief

Career Conversion Programmes (CCPs) facilitate the skilling and placement of mid-career professionals by providing skills conversion training and employment opportunities with good prospects for progression. With up to 90% funding support from WSG, employers can participate in CCPs, which can be stacked with the Jobs Growth incentive, benefiting both employers and mid-career individuals seeking career transitions.

CCP-InfoComm Sales and Marketing Specialist is a comprehensive course that prepares learners for promising job prospects and exciting opportunities in the field of sales and marketing within the Information and Communication Technology (ICT) industry. Upon completing this course, learners can pursue roles such as Sales Specialist, Marketing Specialist, or Account Manager, where they can leverage their knowledge and skills to drive business growth and success in the ICT sector. This course equips learners with the necessary expertise to excel in the dynamic world of sales and marketing, providing them with a competitive edge in the industry.

The course comprises two modules that cover essential topics in sales and marketing within the ICT industry. The first module, The "Digital Marketing" provides a comprehensive understanding of digital marketing, covering online strategies, Google Ads, Facebook Ads, SEO, and email marketing. Learners gain essential skills for success, mastering the creation of impactful online strategies aligned with organizational goals. The module emphasizes proficiency in Google Ads optimization for traffic, brand visibility, and marketing objectives, along with expertise in social media marketing and SEO. Hands-on projects allow learners to apply their knowledge effectively in real-world scenarios, preparing them for diverse career opportunities and empowering them to make a significant impact in the dynamic field of digital marketing.

In the second module, The "Omni-Channel Solution Sales" empowers learners with vital knowledge and skills crucial for success in the field. Covering Sales Canvas Development, Customer Persona, Product Market Fit, Sales Discovery, Omni-Channel Solution Sales, Closure, and After Sales Engagement, it provides a deep understanding of key concepts. Learners establish a strong foundation by creating effective sales strategy plans, identifying target markets, validating product-market fit, and designing a structured sales cycle. Emphasis on after-sales engagement ensures long-term customer relationships and satisfaction. Project tasks, including template development and practical applications, enhance skills, preparing learners for success in the dynamic Omni-Channel Solution Sales landscape.

CCP- InfoComm Sales and Marketing Specialist course empowers learners with the knowledge and skills required to thrive in sales and marketing roles within the ICT industry. By mastering digital marketing strategies and solution selling techniques, learners will be well-prepared to navigate the competitive landscape of the ICT sector and contribute to the growth and success of their organizations. This course offers a comprehensive and practical learning experience that equips learners with the essential tools to excel as Sales and Marketing Specialists, opening doors to a world of exciting career opportunities within the ICT industry. 

 

Course Knowledge, Skills & Ability Summary

At the end of the course, you will be able to acquire the following:

Knowledge

  • Identify and apply various digital marketing strategies, including Google Ads, Facebook Ads, SEO, and email marketing.
  • Explain the importance of keyword research, on-page optimization, link building, and technical SEO in improving website visibility.
  • Recognize and utilize effective email marketing strategies, including audience segmentation and campaign performance measurement.
  • Comprehend the essential components of a comprehensive digital marketing plan, including aligning with business objectives.
  • Analyze market trends, competitor strategies, and customer preferences to identify potential target market segments. 
  • Identify key elements and components of an effective sales canvas for strategic sales planning. 
  • Recognize the importance of customer personas in tailoring marketing and sales strategies to specific target audiences. 

Skills

  • Develop and execute effective digital advertising campaigns using Google Ads, including ad campaign creation, keyword targeting, and performance optimization.
  • Create compelling and targeted ad campaigns on Facebook using Facebook Ads, leveraging ad tools, and measuring campaign performance.
  • Apply SEO techniques and best practices to improve a website"s organic search visibility and drive targeted traffic.
  • Develop customer persona profiles using appropriate data-gathering techniques and tools. 
  • Implement effective questioning techniques and information-gathering methods during the sales discovery process. 
  • Design and create compelling sales canvases that align with organizational goals and target audience preferences. 
  • Apply closing techniques and negotiation strategies to secure successful sales deals and achieve desired outcomes. 

Ability

Implement comprehensive digital marketing strategies across multiple channels, optimize campaigns, and drive measurable results in the digital landscape for your company. Strategically plan sales initiatives, develop sales solutions, and secure successful deals by leveraging customer personas, effective sales canvases, and after-sales engagement strategies for maximizing sales performance and customer satisfaction

 

Blended Learning Journey

(121 Hours)

Placeholder Image

E-Learning

36 Hours

Placeholder Image

Flipped Class

36 Hours

Placeholder Image

Mentoring Support (Sync) (Assignment)

48 Hours

Placeholder Image

Summative Assessment

1 Hours

Module Summary

WSQ Digital Marketing (SF)

Module Brief

The "Digital Marketing" module equips learners with a comprehensive understanding of various aspects of digital marketing. Through a series of learning units, learners will develop the knowledge and skills necessary to thrive in the digital marketing landscape. They will explore the process of creating effective online strategies, master the fundamentals of Google Ads, delve into social media marketing using Facebook Ads, learn the intricacies of search engine optimization (SEO), and harness the power of email marketing.

By completing the "Digital Marketing" module, learners will gain essential knowledge and skills to excel in the field. They will develop the ability to create impactful online strategies that align with organizational goals and target audience preferences. They will be equipped to leverage Google Ads effectively, optimizing campaigns to drive website traffic, increase brand visibility, and achieve marketing objectives. Furthermore, learners will understand the nuances of social media marketing using Facebook Ads, enabling them to engage with target audiences, enhance brand awareness, and generate leads. The module also covers SEO, empowering learners to optimize website content and structure to improve search engine rankings and increase organic visibility. Finally, learners will acquire the expertise to implement successful email marketing campaigns, nurture leads, and drive conversions.

Through a series of hands-on projects, learners will apply their newfound knowledge and skills in real-world scenarios. They will implement diverse digital marketing projects encompassing online strategies, Google Ads, Facebook Ads, SEO, and email marketing. By actively engaging in these projects, learners will develop practical experience and hone their abilities to create, execute, and optimize digital marketing initiatives effectively.

The "Digital Marketing" module provides a comprehensive foundation in the dynamic field of digital marketing, empowering learners to navigate the ever-evolving digital landscape with confidence. By acquiring a diverse skill set and practical experience, learners will be well-prepared to pursue exciting career opportunities and make a significant impact in the digital marketing industry.

Other Information
  • SSG Module Reference No: TGS-2023019819
  • Module Validity Date: 2025-01-31

WSQ Solution Sales (SF)

Module Brief

The "Omni-Channel Solution Sales" module equips learners with comprehensive knowledge and essential skills to excel in the Omni-Channel Solution Sales landscape. Through engaging with instructional units such as Sales Canvas Development, Customer Persona and Product Market Fit, Sales Discovery and Omni-Channel Solution Sales, Sales Closure, and After Sales Engagement, learners will gain a deep understanding of key concepts and strategies crucial for successful Omni-Channel Solution Sales.

In this module, learners will develop a strong foundation in Omni-Channel Solution Sales by acquiring skills in creating effective sales strategy plans. They will learn to identify target market segments through the creation of customer persona profiles and validate product-market fit through market research and analysis. Additionally, learners will design a structured process for the discovery phase of the sales cycle and implement closing techniques to secure successful sales deals. The module will also emphasize the importance of after-sales engagement, focusing on building long-term customer relationships, higher customer lifetime value, and ensuring customer satisfaction.

This module also contains project tasks such as developing Sales Canvas templates, creating customer persona profiles, conducting market research, designing a structured discovery process, and implementing closing techniques, where learners will have the opportunity to apply their knowledge and enhance their skills in practical scenarios. This module empowers learners with a comprehensive skill set to thrive in the dynamic world of Omni-Ch

Other Information
  • SSG Module Reference No: TGS-2023019830
  • Module Validity Date: 2025-01-31

Target Audience & Prerequisite

Target Audience

Prerequisite

  • Minimum Age: Minimum 21 years.
  • English Proficiency: Minimum IELTS 5.5 or its equivalent.
  • Academic Qualification: Minimum one credit in N Level or its equivalent.
  • Experience: Currently Employed

Graduation Requirements

Certificates

Academic Qualification

  • No Academic Qualification for this course

Statement of Attainment

  • WSQ Digital Marketing (SF)

    ICT-SNM-4006-1.1: Integrated Marketing

  • WSQ Solution Sales (SF)

    ICT-SNM-4011-1.1: Sales Strategy

Industry Skills Certificate

  • WSQ Digital Marketing (SF)

    Google : Google Ads Search Certification

  • Google : Digital Marketing Associate Certification

  • WSQ Solution Sales (SF)

    Hubspot : Inbound Sales Certification - Hubspot Academy

Other Information

Course Reference

  • SSG Course Reference No: NA

  • Course Validity Date: 2025-01-31

  • Course Developer : Lithan Academy

Pricing & Funding