Course Brief

Upon completion of the Professional Diploma in Digital Transformation for HR Professionals, learners will be equipped with the skills and knowledge necessary to excel in various job roles within the rapidly evolving digital landscape. Job prospects include positions such as HR data analysts, AI specialists, RPA developers, HR digital transformation leaders, and HR project managers. With the demand for digital expertise continuing to grow across industries, graduates of this course will have abundant opportunities to apply their skills in both traditional and emerging sectors, driving innovation and efficiency through digital transformation initiatives in HR business functions.

The course begins with a focus on foundational concepts in data analytics, providing learners with the skills needed to gather, analyze, and interpret data to drive informed decision-making. This is followed by an exploration of generative AI, where students will learn how to develop AI models capable of generating creative outputs across various domains. Next, the curriculum delves into robotic process automation (RPA), equipping learners with the ability to automate repetitive tasks and streamline business processes. The first capstone project combines data analytics and AI, allowing students to apply their knowledge to real-world scenarios and develop innovative solutions to complex problems. Subsequently, the course shifts to digital fluency skills, covering topics such as digital literacy, communication, and collaboration in the digital age. 

Learners then explore digital transformation leadership, gaining insights into the strategies and best practices for leading successful digital transformation initiatives within organizations. The curriculum also includes training in agile project management for HR professionals, focusing on the principles and methodologies needed to effectively manage digital transformation projects from inception to completion. Finally, the second capstone project on digital transformation, provides learners with the opportunity to demonstrate their mastery of digital transformation concepts and techniques through the development and implementation of a comprehensive transformation plan for HR function. Throughout the course, emphasis is placed on practical application, critical thinking, and collaboration, ensuring that graduates are well-prepared to drive digital innovation and transformation in today"s dynamic business environment.

Course Knowledge, Skills & Ability Summary

At the end of the course, you will be able to acquire the following:

Knowledge

  • Analyze HR data to derive actionable insights for strategic workforce planning.
  • Develop AI models to enhance HR processes such as talent acquisition and employee engagement.
  • Implement RPA to automate HR administrative tasks and enhance operational efficiency.
  • Apply digital transformation strategies to modernize HR practices and improve employee experiences.
  • Utilize agile project management methodologies to lead HR initiatives and adapt to changing organizational needs.

Skills

  • Demonstrate proficiency in HR data analytics and AI model development for talent management.
  • Implement RPA solutions to streamline HR operations and enhance employee satisfaction.
  • Lead digital transformation initiatives in HR by fostering communication and collaborative teams.
  • Manage agile HR projects iteratively, ensuring timely delivery of HR solutions and services.
  • Innovate HR processes and adapt to digital advancements, driving organizational growth and employee development.

Ability

Drive digital HR innovation and transformation through effective leadership, strategic planning, and practical application of digital technologies to enhance employee experiences and organizational performance.

Blended Learning Journey

(464.25 Hours)

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E-Learning

76 Hours

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Flipped Class

81 Hours

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Mentoring Support (Sync) (Assignment)

93 Hours

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Mentoring Support (Sync) (Project)

120 Hours

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Mentoring Support (Async)

90 Hours

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Summative Assessment

4.25 Hours

Module Summary

WSQ Business Analytics (SF)

Module Brief

In the module "Business Analytics," learners will acquire a profound understanding of data analytics through a comprehensive exploration of key learning units. The module commences with an "Introduction to Data Analytics and Power BI," providing learners with foundational knowledge. Subsequently, they will delve into the intricacies of "Power BI Data Transformation," gaining the skills to proficiently extract, clean, and transform data for effective analysis of HR data. The module advances to "Power BI Data Modelling," equipping learners with the capability to develop sophisticated data models crucial for insightful analytics. Further, attention is given to "Power BI Formatting, Reports, and Dashboards," where learners will master the art of creating visually compelling and informative data representations. The incorporation of "Business Simulation and MonsoonSIM" introduces a unique perspective, fostering problem-solving and collaboration skills tailored for the dynamic business analytics environment focusing on the HR domain.

In the culmination of this module, learners will apply their acquired knowledge to real-world scenarios through a strategic project. The culmination involves the implementation of a comprehensive HR-based business analytics project, utilizing Power BI and MonsoonSIM for data analysis and simulation. This practical application ensures learners can seamlessly integrate theoretical concepts into actionable insights for HR decision-making. By navigating through this project, learners will develop the ability to synthesize their acquired skills, effectively addressing HR challenges through data-driven methodologies.

Upon completion of the "Business Analytics" module, learners will not only impart essential knowledge and skills but also ensure learners can practically apply these in HR analytics contexts. The strategic project serves as a capstone experience, solidifying their ability to navigate complex HR scenarios with proficiency and contribute meaningfully to organizational success.

Other Information
  • SSG Module Reference No: TGS-2023019811
  • Module Validity Date: 2025-01-31

WSQ Generative AI (SF)

Module Brief

In the "Generative AI" module, learners will delve into the world of AI models and their applications in the HR workplace. Starting with the fundamentals, the module will elucidate the inner workings of various AI models. Special attention will be given to practical tools essential for Generative AI, including ChatGPT, Copilot, and Power Virtual Agents from Microsoft. Through hands-on engagement, participants will explore how Generative AI can be harnessed to augment HR tasks.

In this module, learners will explore the practical applications of ChatGPT and Microsoft 365 Copilot. They'll uncover how ChatGPT can be used in HR tasks, such as in research, creating content, boosting business productivity, and assisting with internal stakeholders. Through hands-on experiences, participants will learn how to use AI tools like ChatGPT and Microsoft Copilot to craft engaging and interactive content. Furthermore, the module will equip learners with the skills to create functional ChatBots using Microsoft Power Virtual Agents and Copilot, facilitating smooth interactions with users.

By the end of this module, learners will possess a comprehensive understanding of AI models, coupled with practical expertise in leveraging ChatGPT, Copilot, and Microsoft Power Virtual Agents for HR-specific tasks. This includes content creation, multimedia presentations, elevating business productivity, and enhancing customer support within an HR context.

Other Information
  • SSG Module Reference No: TGS-2023020397
  • Module Validity Date: 2025-01-31

WSQ Robotic Process Automation (SF)

Module Brief

Embark on a transformative journey into the realm of app development with our "Low Code App Developer" course. This comprehensive program equips learners with the skills needed to thrive in the dynamic landscape of low-code development, turning them into tech practitioners in their specific job functions. Graduates can seamlessly transition into roles such as Low-Code Developer, Power Platform Developer, or even carve a niche as an HR Tech Practitioner, where they will be sought after for their ability to streamline HR processes, automate workflows, and create robust applications with efficiency. The course not only hones technical prowess but also nurtures a deep understanding of the business value inherent in low-code solutions, making our graduates indispensable assets in the ever-evolving tech industry.

Delving into the heart of the course, learners first grasp the fundamental "Business value of Power Platform," gaining insights into the strategic advantages and transformative potential of low-code solutions. This foundational knowledge sets the stage for the subsequent exploration of "Power Automate Core Components," where students unravel the intricacies of this powerful tool for automating workflows. The focus then shifts to "Dynamic Decision-Making in Power Automate Workflows," providing learners with the skills to create responsive and adaptive workflows that dynamically respond to changing conditions, enhancing the overall efficacy of their applications.

Moving forward, the course navigates through "Unlocking Power Automate Potential with Excel and Document Generation," imparting expertise in leveraging Excel and document generation to unleash the full potential of Power Automate. This module empowers learners to harness the capabilities of these ubiquitous tools, expanding the scope and functionality of their applications. "Data Modelling and Model-Driven App" is the next frontier, where participants delve into the intricacies of data modelling and learn to craft model-driven applications. This unit not only solidifies their grasp on the theoretical underpinnings but also instils practical skills for building apps that are not only user-friendly but also tailored to specific business needs.

As the course progresses, learners venture into the realm of "Canvas App," where they master the art of creating visually engaging and interactive applications. This unit provides hands-on experience in designing apps with a focus on user interfaces and user experiences, ensuring graduates can deliver solutions that are not just functional but also aesthetically pleasing. Each instructional unit serves as a stepping stone, building a robust skill set that enhances their current skillset, opening doors to new job opportunities and allowing them to contribute meaningfully to the success of any organization in today's fast-paced, technology-driven world.

Other Information
  • SSG Module Reference No: TGS-2023019824
  • Module Validity Date: 2025-01-31

WSQ Capstone Project – Business Analytics (SF)

Module Brief

In the "Capstone Project-Business Analytics" module, learners will immerse themselves in a comprehensive learning experience, acquiring knowledge and skills essential for proficient HR data analytics. The module incorporates both asynchronous and synchronous sessions, guiding learners through the intricacies of project management, data acquisition, and the preparation and transformation of HR data. These sessions emphasize statistical analysis and modelling using powerful tools like Power BI for HR data analytics and generative AI for HR chatbot design. Throughout this multifaceted journey, learners gain expertise in designing and architecting HR projects, identifying and addressing business problems, and developing interactive dashboards and reports.

The practical application of knowledge is a cornerstone of this module, realized through engaging projects that mirror real-world scenarios. Learners will undertake HR projects such as developing Canvas Apps for employee milestone feedback using PowerApps Forms, refining HR chatbot design flows, and implementing HR process automation with the Power Platform. These projects serve as a bridge between theoretical understanding and practical implementation, allowing learners to integrate and apply their acquired skills. By delving into these projects, participants not only master individual components but also gain a holistic perspective, preparing them to navigate the complexities of actual data analytics and AI projects successfully.

Upon completing this module, learners will emerge with a unique set of abilities, able to lead and execute end-to-end HR data analytics. From meticulous project planning and data preparation to crafting insightful visualizations and implementing sophisticated automation, graduates will be well-equipped to tackle the challenges of the evolving landscape in data analytics and generative AI. This module, with its blend of theoretical foundations and hands-on projects, ensures that learners are not just knowledgeable but also possess the practical skills necessary for making a meaningful impact in the HR domain.

Other Information
  • SSG Module Reference No: TGS-2023019817
  • Module Validity Date: 2025-01-31

WSQ Digital Fluency for all (SF)

Module Brief

In today's dynamic business environment, Human Resources (HR) professionals are at the forefront of digital transformation within organizations. This course delves into five critical digital technologies and practices tailored specifically for HR digitalization, empowering professionals with the tools and strategies needed to navigate and excel in the digital era.

The first unit explores Robotic Process Automation (RPA) and its role in HR Automation. Participants will delve into practical implementations of RPA within the HR industry, understanding how automation streamlines tasks, reduces manual effort, and enhances operational efficiency.

Data Analytics takes center stage in the second unit, illuminating how insights derived from data drive decision-making in HR. Through real-world examples, learners will explore how data analytics influences recruitment strategies, employee retention efforts, performance evaluations, and other key aspects of HR function.

Generative AI emerges as a transformative force in the third unit, focusing on its potential to revolutionize HR processes and enhance workforce productivity. Participants will explore how Generative AI technologies can automate repetitive tasks, personalize learning experiences, and foster employee engagement within organizations.

The fourth unit dives into Contents Driven Digital Conversation, emphasizing the importance of collaborative digital platforms in facilitating communication and collaboration within the HR workflow. Learners will evaluate the effectiveness and challenges of building a digital workplace driven by dynamic content, aiming to improve workforce productivity and engagement.

Finally, Digital Learning and Development (L&D) takes the spotlight in the fifth unit, offering insights into transformative HR practices. Participants will explore how implementing work-integrated digital learning plans can drive organizational transformation, foster continuous professional growth, and prepare employees for the challenges of the digital age.

Through a blend of theoretical concepts, practical case studies, and hands-on assignments, this course equips HR professionals with the knowledge and skills needed to harness the power of digital technologies and practices, driving innovation, efficiency, and success within their organizations.

Other Information
  • SSG Module Reference No: TGS-2023018911
  • Module Validity Date: 2025-01-31

WSQ Digital Transformation (SF)

Module Brief

In the "Workforce Transformation for HR Professionals" module, learners will acquire a profound understanding of innovative leadership in the realm of digital transformation. Through engaging learning units (IUs), participants will explore the intricacies of leading digital initiatives within HR contexts. They will identify and evaluate market opportunities, developing strategies for successful digital ventures specific to the HR domain. Furthermore, learners will delve into the principles of business model innovation, equipping themselves with the knowledge to enhance HR processes and navigate the evolving digital landscape. The module also emphasizes the development of skills, enabling learners to articulate comprehensive Lean Canvases for HR, strategically formulate Digital Technology & Practices Roadmaps, and design and implement work-integrated digital skilling programs tailored to HR workforce needs.

Building upon these foundational knowledge and skills, the module serves as catalysts for practical application. Learners will be able to apply digital transformation leadership principles to develop and refine Lean Canvases and Technology Roadmaps specific to HR functions. This module will ensure participants not only comprehend theoretical concepts but also gain the ability to strategically lead digital initiatives within HR, fostering innovation, adaptability, and competitiveness within the organizational framework.

Other Information
  • SSG Module Reference No: TGS-2023019828
  • Module Validity Date: 2025-01-31

Agile Project Management (Implementation) (SF)

Module Brief

In today's rapidly evolving workplace, Human Resources (HR) professionals are tasked with navigating complexity and uncertainty while ensuring organizational success. This module is designed to equip HR professionals with the knowledge and skills needed to thrive in dynamic environments through Agile methodologies, specifically Scrum.

The module begins with an exploration of complexity, empiricism, and Scrum fundamentals. Participants will learn how Agile principles can be applied to HR practices, emphasizing evidence-based decision-making and iterative approaches. Through interactive eLearning units, participants will delve into Scrum frameworks tailored to HR functions, understanding the significance of Agile leadership and evidence-based management.

Participants will also practice the concepts hands-on such as mapping complexity in HR processes, defining the Scrum ecosystem, and crafting Agile metrics specific to HR functions. Further learners will also analyze complexity in HR processes, implement Agile support systems, and prepare HR workflows using Scrum methodologies.

Central to the module is the application of Agile principles to HR projects. Participants will embark on a series of projects, ranging from contextualizing Scrum implementation for HR functions to conducting Scrum events effectively. Through these hands-on projects, participants will develop practical skills in Scrum team design, facilitation techniques, and Agile leadership.

The module culminates in a summative assessment, allowing participants to demonstrate their proficiency in Agile HR practices. By the end of the module, participants will emerge with a comprehensive understanding of Agile methodologies, equipped to drive organizational agility and innovation within HR functions.

Other Information
  • SSG Module Reference No: TGS-2019503276
  • Module Validity Date: 2025-01-31

WSQ Capstone Project -Digital Transformation (SF)

Module Brief

In the "Digital Transformation Capstone Project for HR Professionals," learners will acquire a comprehensive set of skills and abilities essential for driving digital transformation initiatives within the HR domain. Beginning with technology development and implementation lifecycles, participants will gain insights into HR-specific agile project management, strategies for digital transformation, digital business innovation, and the formulation of technology and practices roadmaps tailored to HR projects. The capstone module further explores workforce digital skilling needs and assessments, providing HR professionals with a holistic understanding of the digital landscape.

Engaging in a series of projects, learners will apply their knowledge in real-world scenarios. Project tasks include technology development and implementation specific to HR functions, agile project management for HR professionals, formulation of digital transformation and business innovation strategies, development of technology and practices roadmaps for HR projects, and comprehensive assessments of workforce digital skilling needs. By executing these projects, learners will cultivate the ability to strategically align digital transformation initiatives with HR objectives, ensuring the development of innovative solutions and fostering a digitally adept workforce. The capstone projects serve as a culmination of the acquired knowledge, enabling learners to synthesize and apply their skills in practical settings, ultimately preparing them to lead successful digital transformation endeavours within HR.

Other Information
  • SSG Module Reference No: TGS-2023019826
  • Module Validity Date: 2025-01-31

Target Audience & Prerequisite

Target Audience

Prerequisite

  • Minimum Age: Minimum 21 years.
  • English Proficiency: IELTS - 5.5 or its equivalent.
  • Academic Qualification:
    • 2 GCE A level passes / NITEC / Diploma in any specialization with Min. 2 credits or
    • O level with Min. 2 credits.
    • Mature learner: ≥ 30 years old with at least 8 years of work experience in the relevant field.
  • Experience:
    • Min. 1-year experience in the relevant field for A Level/NITEC/Diploma or
    • Min. 3 years’ experience in the relevant field for O Level.

Graduation Requirements

Certificates

Academic Qualification

  • Professional Diploma in Digital Transformation (E-Learning) Awarded by Lithan Academy

Statement of Attainment

  • WSQ Business Analytics (SF)

    ICT-DIT-3006-1.1: Data Visualization

  • WSQ Generative AI (SF)

    ICT-DIT-4029-1.1: Text Analytics and Processing

  • WSQ Robotic Process Automation (SF)

    ICT-DIT-3002-1.1: Applications Development

  • WSQ Capstone Project – Business Analytics (SF)

    ICT-DIT-3005-1.1: Data Engineering

  • WSQ Digital Fluency for all (SF)

    ICT-PDV-4007-1.1: Learning and Development

  • WSQ Digital Transformation (SF)

    ICT-SNA-3011-1.1: Emerging Technology Synthesis

  • Agile Project Management (Implementation) (SF)

    ICT-PMT-4026-1.1: Project Management

  • ICT-PMT-3026-1.1: Project Management

  • WSQ Capstone Project -Digital Transformation (SF)

    ICT-PIN-4016-1.1: Process Improvement and Optimisation

Industry Skills Certificate

  • WSQ Business Analytics (SF)

    Microsoft : Microsoft - Power BI Data Analyst Associate (PL-300)

  • WSQ Robotic Process Automation (SF)

    Microsoft : Microsoft Power Platform Functional Consultant (PL 200)

  • Agile Project Management (Implementation) (SF)

    Scrum.org : Professional Scrum Master™ I Certification

*Taking this certification is not mandatory. However, if the learner wishes to pursue it, they need to register for the examination after applying the necessary fees wherever it is applicable. Please note some certification is free. You can find out from the respective website about this info.

Other Information

Course Reference

  • SSG Course Reference No: TGS-2020511799

  • Course Validity Date: 2025-01-31

  • Course Developer : Lithan Academy

Pricing & Funding