Course Brief

In the "Generative AI" module, learners will learn about different AI models and how they are used in real life. We will start with the basics of these AI models, understanding how they work. We will also explore practical tools like ChatGPT, Microsoft Copilot 365, and Microsoft Copilot Studio. By using these tools, learner will discover how Generative AI can be applied in various ways, like research and creating content.

In this module, learners will explore the practical applications of ChatGPT and Microsoft Copilot 365. They will uncover how ChatGPT is used in real life, such as in research, creating content, boosting business productivity, and assisting with customer support. Through hands-on experiences, participants will learn how to use AI tools like ChatGPT and Microsoft Copilot 365 to craft engaging and interactive content. Furthermore, the module will equip learners with the skills to create functional ChatBots using Microsoft Copilot Studio with generative AI, facilitating smooth interactions with users. 
 
By the end of this module, participants will have a solid grasp of AI models, as well as practical expertise in effectively utilizing ChatGPT, Microsoft Copilot 365 and Microsoft Copilot Studio for tasks like content creation, multimedia presentations, improving business productivity, and enhancing customer support.  

Course Knowledge, Skills & Ability Summary

At the end of the course, you will be able to acquire the following:

Knowledge

  • Analyze the fundamentals and applications of generative AI models, including ChatGPT and Microsoft  Copilot Studio".
  • Understanding the fundamental principles of engineering to analyze, design, and construct various types of prompts for solutions.
  • Evaluate the use cases of generative AI models, such as content generation, research, business productivity, and customer support.
  • Examine the integration of external systems to Enhance the functionality and capabilities of chatbots.
  • Assess the role and application of multimedia presentations in chatbot development and user engagement.

Skills

  • Integrate generative AI into diverse business processes with a deep understanding of features and functionalities.
  • Strategically implement and continuously optimize generative AI across sales, marketing, HR, and coding workflows
  • Proficiently craft clear, persuasive, and contextually relevant content using generative AI for diverse business communication needs.
  • Demonstrate ethical AI usage, ensuring compliance with regulations and responsible implementation in HR, decision support, and code collaboration.
  • Enhance analytical skills to assess AI performance, fostering continuous learning and adaptation for optimized outcomes in various business domains.

Ability

Versatile professional skilled in analyzing Generative AI opportunities, creating business productivity solutions with ChatGPT, designing effective prompts for improved functions, integrating Microsoft 365 Copilot for enhanced productivity, and building customer support ChatBots with Microsoft Copilot Studio.

Blended Learning Journey

(60.5 Hours)

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E-Learning

18 Hours

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Flipped Class

18 Hours

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Mentoring Support (Sync) (Assignment)

18 Hours

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Mentoring Support (Async)

6 Hours

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Summative Assessment

0.5 Hours

Module Summary

WSQ Generative AI (SF)

Module Brief

In the "Generative AI" module, learners will learn about different AI models and how they are used in real life. We will start with the basics of these AI models, understanding how they work. We will also explore practical tools like ChatGPT, Microsoft Copilot 365, and Microsoft Copilot Studio. By using these tools, learner will discover how Generative AI can be applied in various ways, like research and creating content.

In this module, learners will explore the practical applications of ChatGPT and Microsoft Copilot 365. They will uncover how ChatGPT is used in real life, such as in research, creating content, boosting business productivity, and assisting with customer support. Through hands-on experiences, participants will learn how to use AI tools like ChatGPT and Microsoft Copilot 365 to craft engaging and interactive content. Furthermore, the module will equip learners with the skills to create functional ChatBots using Microsoft Copilot Studio with generative AI, facilitating smooth interactions with users. 
 
By the end of this module, participants will have a solid grasp of AI models, as well as practical expertise in effectively utilizing ChatGPT, Microsoft Copilot 365 and Microsoft Copilot Studio for tasks like content creation, multimedia presentations, improving business productivity, and enhancing customer support.  

Other Information
  • SSG Module Reference No: TGS-2023020397
  • Module Validity Date: 2025-01-31

Target Audience & Prerequisite

Target Audience

Prerequisite

  • Minimum Age: Minimum 21 years.
  • English Proficiency: Minimum IELTS 5.5 or its equivalent.
  • Academic Qualification: Minimum O Level credit in Mathematics or Minimum one credit in Nitec in STEM
  • Experience: Currently Employed

Graduation Requirements

Certificates

Academic Qualification

  • No Academic Qualification for this course

Statement of Attainment

  • WSQ Generative AI (SF)

    ICT-DIT-4029-1.1: Text Analytics and Processing

Industry Skills Certificate

  • No Industry Skills Certificate for this course

Other Information

Course Reference

  • SSG Course Reference No: TGS-2023020397

  • Course Validity Date: 2025-01-31

  • Course Developer : Lithan Academy

Pricing & Funding